Conflict Management for Occupational Testing Providers

This course is designed to equip occupational testing providers with essential conflict management skills to ensure a safe and respectful testing environment. Learners will explore the dynamics of conflict within the occupational testing context, learn strategies to prevent potential conflicts, and develop practical techniques for managing disputes when they arise.

By the end of the course, learners will be equipped with a comprehensive toolkit of conflict management strategies tailored specifically for the occupational testing context, enabling them to handle disputes confidently and maintain a productive testing environment.